Pfizer Webinar Series
On Friday August 6, 2010, Don E. Moore, JR conducted a Pfizer webinar discussing outcomes assessments. For detailed notes and information from the Pfizer webinar, please see below.
Webcast: Pfizer First Friday Webinar Series: Outcomes Assessment
Date: Friday, August 6, 2010
Presenter: Don E. Moore, Jr., Ph.D
Planning & Assessment Framework for CME Planners
- Â Start each activity by defining a logical assessment process:
-Â Start with the end in mind. â€œBackwardsâ€ planning starts with the needs assessment
-Â Best practice planning begins with examining a community health gap (not just a physician practice gap)
-Â Itâ€™s important to define the type of gap: Performance gap? Knowledge gap? Competence gap? Administrative and patient issues should also be considered.
- Outcomes Planning:
-Think about the outcomes you would like to see and realize that different outcomes require different approaches in planning.
-Â Best practice uses health records as objective measures to examine changed practice and/or surveys or case-based questions as subjective measures
- Consider physician learning stages when planning activities and formats:
Recognize need for improvementâ†’
Take ownership for improvementâ†’
Incorporate what was learned into practiceâ†’
- Provide opportunities for practice and feedback
-Â To insure that the knowledge will transfer to the learnerâ€™s daily practice, the guidance must be practice-based
- Â Ideal methods of reinforcement:
Traveling competence teams
-Â Why do pilots need to go through a certain number of simulation hours before they can be licensed? Shouldnâ€™t physicians have to do the same?
- Implement, Monitor, and Evaluate with â€œPlan, Do, Study, Actâ€ format
-Â Planning, Implementation, and Outcomes Assessment should be a circular process to improve CME over time, with Outcomes Assessments revealing further practice needs or directing planners to address leftover gaps.
-Â Ideal follow-up would track learners at 3, 6, 9, and 12 months
- Â Successful program elements can be identified and incorporated into other CME activities.
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