This privacy policy (the “Privacy Policy”) describes how Global Education Group, Inc. (“Global,” “we,” “us,” or “our”) collect, use, maintain, process, and disclose your personal information collected on this website and anywhere the policy is posted (collectively, the “Services”).
Please read this policy carefully to understand our policies and practices regarding your personal information, how we will treat it, and the choices available to you regarding your personal information. If you do not agree with our policies and practices, do not use our Websites, or otherwise communicate with us. By accessing or using our websites for our Services or communicating with us, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Notification of Privacy Statement Changes).
We collect personal information to provide and improve the Services we offer and to communicate with you about our Service offerings. We collect personal information in the following ways:
Information you provide to us
We collect personal information you provide to us as part of the Services, for example, when you create an account or request informational materials, submit an application to one of our institutions, enroll in our programs or courses at one of our institutions, apply for financial aid at one of our institutions, participate in a promotion or survey, use career services, set up profiles for online educational or administrative tools, use our online or offline resources, attend a conference, event or other in-person function, or otherwise interact with us either online or offline. Examples of the type of information you may provide to us are:
Information collected automatically
We automatically collect and store certain types of information about your use of the Services, for example, information collected through the use of cookies, pixels, screen recording, and other tracking technologies. Examples of the type of information we may collect automatically include:
Information from other sources:
We may also obtain both personal and non-personal information about you from our business partners, contractors, and other third parties. Examples of information that we may receive include:
You are only permitted to provide us with personal information about another person if you have the other person’s consent. If you provide us with personal information about others, or if others give us your information, we will only use that information
for the specific reason for which it was provided to us
Some of the information we collect may, when combined with other information, be personal information that could be used to identify you. Such information is treated as personal information.
Where we need to collect personal information by law, or under the terms of a contract we have with you or to provide you with information you have requested, and you do not provide this information when requested, we may be prevented from complying
with our legal obligations or we may not be able to perform all or part of the contract we are entering into with you or provide you with the information requested. For example, we require (a) certain information under law to process a financial aid
application, (b) certain information to enroll you in a program, (c) your contact details to send you any information you have requested.
We collect, maintain, use, store, and process the personal information we collect to provide and improve the Services, to support our business functions, as well as to personalize, provide, measure, and improve our advertising and marketing. We may
use personal information to form a view on what we believe may be of interest to you. We may collect or use personal data in connection with the training or development of large language models or similar artificial intelligence systems. If this occurs,
it will be disclosed in relevant product or service documentation and subject to applicable legal safeguards.
Some examples of how we use personal information include:
We will disclose your personal information to third parties only in the ways that are described in this Privacy Policy. We do not sell your personal information to third parties for any monetary consideration.
We may provide your personal information to companies that provide services to help us with our activities for example, providing our services, measuring ad performance and traffic of our Services (as further described in the Cookies and Other Tracking
Technologies below), responding to your requests or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information:
We may use cookies, for example, to keep track of your preferences and profile information. Cookies are small text files that your internet browser stores on your computer. We may also use similar technologies for example, web beacons, clear GIFs, pixels, and internet tag technologies to gather information about how you interact with the websites for our Services. We also use third-parties to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our websites for our Services.
First-Party Cookies
We use first-party cookies for example, Google Analytics, Google AdWords, and Microsoft Bing Ads cookies when you interact with our websites for our Services. These cookies help us present messages to site visitors through remarketing.
Third-party Cookies
We use third-party cookies for example, Google Analytics to perform ad measurement services, measure site traffic and visitor activity. We use these cookies to improve content and services for learners and key stakeholders. These cookies might also
be used by third-parties to collect information over time and across different websites to serve advertisements on our websites for our Services, or on other websites.
Visitors can opt-out of the Google Analytics or AdWords through accessing the “Ads Settings” feature in their Google account or mobile application; or by using the Google Analytics opt-out application at https://tools.google.com/dlpage/gaoptout/ or
Microsoft Bing Ads by managing your preferences in Microsoft Bing. For more information about Google’s data collection practices visit Google’s Policies and Terms and for more information about Microsoft’s data collection practices see Microsoft’s
Privacy Statement.
How to Control Cookies
Web browsers are usually set to accept cookies. However, if you prefer not to receive cookies, you can modify your settings in most web browsers to accept or deny cookies or to request your permission each time a site attempts to set a cookie. Note
that if you choose to disable cookies, our websites for our Services may not function as effectively for you.
Visitors can learn more about interest-based advertising, including how to opt-out, by visiting the following http://optout.networkadvertising.org.
Website Chatbots
If you interact with our chat functionality on our websites for our Services our third-party vendor may collect information necessary to authenticate your identity for example, your name and last four digits of your SSN and information related to
your browsing and online behavior, and activities, and automatic information, for example, IP address, operating system, type of device used, and chat and messaging transcripts on our behalf. Our third-parties collect this information on our behalf
so that we can respond to your communications to us and provide you with customer service that you may request.
Website Interactions
We use third parties to gather information about how you and others use and interact with our websites for our Services. For example, our third parties enable us to know how many users access a specific page and which links they clicked on. These
third parties may use technologies for example, session replay software to capture your mouse movements, scrolls, and clicks and entries into forms. We may use this information to understand and optimize how our websites for our Services are used.
If you interact with any of our information forms, on our websites for our Services or on third-party websites where we are mentioned for the purposes of collecting your personal information, we work with third-party technology providers, including
session replay technology, which may capture your entries in information request forms. By using the websites for our Services and third-party websites where we are mentioned for the purposes of collecting your personal information, you grant express
prior consent for such data to be shared with us.
Web Beacons
Our websites for our Services contain electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our websites for our Services are used; and may also
be used in some of our emails to let us know which emails and links have been opened by recipients and how recipients interact with our emails. This allows us to gauge the effectiveness of our communications and marketing campaigns.
Tracking and Opt-Out
Various browsers currently offer a “do not track” or “DNT” option that relies on a technology that sends a signal to websites a user visits about that user’s browser DNT preferences. Our websites for our Services and many of our third-party vendors
do not respond to such signals.
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your cookie settings, visit the settings feature, or help section for your web browser on your device. As stated
elsewhere in this Privacy Policy, if you disable or refuse cookies, please note that some parts of our websites for our Services may then be inaccessible or not function properly.
We respect the contact preferences of learners, students, alumni, and members of the community-at-large. We will only call you or send you a text if you have provided your consent to receive such communications from us.
How to Opt-Out of Telephone Communications
To stop receiving text messages from us, text STOP to the number from which text messages are being sent. You will then receive confirmation of your opt-out of that number.
Support/Help
To request more information, text HELP to the number from which the text messages are being sent.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the
Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
If you have any questions about security on our websites for our Services, you can contact us.
Our websites for our Services offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
Information you submit to a third-party, including through any application or content (including advertising) that may link to or be accessible from (or on) our websites for our Services. If you submit personal information to any of those sites, your
information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any third-party website you visit.
To review and update your personal information to ensure it is accurate, you may access your account and make any needed changes or contact us.
Our Websites are not intended for children under 16 years of age. No one under age 16 may provide any information to or on our Websites. We do not knowingly collect personal information from children under 16. If you are under 16, you are not permitted to use or provide any information about yourself (including your name, address, telephone number, or email address) through our Websites. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about your child under 16, please contact us.
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our websites for our Services before the change becoming effective. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our websites for our Services and this Privacy Policy to check for any changes. Your continued use of the websites for our services or communications with us after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.
By using or accessing our websites for our Services from outside the United States, you will have agreed to the terms of this Privacy Policy. Your personal information and other information will be sent directly to the United States for processing where data protection and privacy regulations may be different than other parts of the world, for example, the European Union, and which may not offer an equivalent level of protection to that in the European Union or certain other countries.
If you are a resident of California, you have certain rights pursuant to the California Consumer Privacy Act. These include the right to:
If you or your authorized agent would like to discuss or exercise such rights, please contact us with your first and last name, Learner ID (if any), mailing address, and phone number, along with which right you would like to exercise. As a part
of this process, we may use existing account verification systems and/or require that you or your authorized agent provide certain information to us for verification purposes.
Additionally, please see Appendix A for further detail on the categories of personal information that we collect and disclose.
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
Global Education Group, Inc.
9309 N. Florida Ave., Suite #100
Tampa, FL 33612
Privacy@vocate.org
Appendix A – Collection and Disclosure of Personal Information
| Category of Personal Information | Examples | Disclosed to Third Parties for Business Purposes? If so, to whom? | Disclosed to Third Parties for Business Purposes? If so, to whom? Sold to Third Parties? If so, to whom? |
|---|---|---|---|
| Identifiers | Full name, Email address, Postal address, Shipping address, Social Security number, Date of Birth, Tax ID, Identification number, Phone number, Identity verification data/documents, IP/MAC address, Online identifiers, Log-in details, Military/employer info, Learner classification info | Yes – Service Providers, Affiliates, Other academic institutions (with consent), Accrediting/regulatory bodies | Yes – Providers of advertising and analytics services |
| Characteristics of Protected Classifications | Sex at Birth, Race, Ethnicity, Citizenship, Nationality | Yes – Service Providers, Affiliates, Other academic institutions (with consent), Accrediting/regulatory bodies | No |
| Commercial Information | Financial data/documents, Household/income data, Credit/debit card number, Financial account number | Yes – Service Providers, Affiliates, Accrediting/regulatory bodies | No |
| Biometric Information | Keystroke patterns and website interactions | Yes – Accrediting/regulatory bodies | No |
| Internet or Network Activity | Usage of services, activity across our websites | Yes – Service Providers, Affiliates | Yes – Providers of advertising and analytics services |
| Audio/Visual Information | Call recordings | Yes – Service Providers | No |
| Professional or Employment Info | Employer, Job title | Yes –Accrediting/regulatory bodies, Employers | No |
| Education Information | Course assignments/tests, Grades, Transcripts, Academic data/documents, Prior academic history, classroom/course activity, Learner financial transactions, Enrollment status, Degree level | Yes – Service Providers, Affiliates, Accrediting/regulatory bodies, Employers | No |
| Inferences Drawn | Persistence and retention risk predictions | Yes – Service Providers | Yes – Providers of advertising and analytics services |